Terms & Conditions

Welcome to the Plucky.com website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of United Kingdom.

Plucky.com Service Terms

Application and entire agreement

  • These Terms and Conditions apply to the provision of the services detailed in our quotation (Services) by SWEEPSTAKE TECHNOLOGIES LIMITED a company registered in England and Wales under number 13235601 whose registered office is at 1 Poultry, London, EC2R 8EN (we or us or Service Provider) to the person buying the services (you or Customer).

  • You are deemed to have accepted these Terms and Conditions when you accept our quotation or from the date of any performance of the Services (whichever happens earlier) and these Terms and Conditions and our quotation (the Contract) are the entire agreement between us.

  • You acknowledge that you have not relied on any statement, promise or representation made or given by or on our behalf. These Conditions apply to the Contract to the exclusion of any other terms that you try to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

Interpretation

  • A “business day” means any day other than a Saturday, Sunday or bank holiday in England and Wales.

  • The headings in these Terms and Conditions are for convenience only and do not affect their interpretation.

  • Words imparting the singular number shall include the plural and vice-versa.

Services

  • We warrant that we will use reasonable care and skill in our performance of the Services which will comply with the quotation, including any specification in all material respects. We can make any changes to the Services which are necessary to comply with any applicable law or safety requirement, and we will notify you if this is necessary.

  • We will use our reasonable endeavors to complete the performance of the Services within the time agreed or as set out in the quotation; however, time shall not be of the essence in the performance of our obligations.

  • All of these Terms and Conditions apply to the supply of any goods as well as Services unless we specify otherwise.

Payment

  • All payments due under these Terms and Conditions must be made in full without any deduction or withholding except as required by law and neither of us can assert any credit, set-off, or counterclaim against the other in order to justify withholding payment of any such amount in whole or in part.

  • If you do not pay within the period set out above, we can suspend any further provision of the Services and cancel any future services which have been ordered by, or otherwise arranged with, you.

  • Receipts for payment will be issued by us only at your request.

  • All payments must be made in British Pounds unless otherwise agreed in writing between us.

Termination

  • We can terminate the provision of the Services immediately if you:

  • commit a material breach of your obligations under these Terms and Conditions, or b. fail to make pay any amount due under the Contract on the due date for payment; or

  • are or become or, in our reasonable opinion, are about to become, the subject of a bankruptcy order or take advantage of any other statutory provision for the relief of insolvent debtor; or

  • enter into a voluntary arrangement under Part 1 of the Insolvency Act 1986, or any other scheme or arrangement is made with its creditors; or

  • convene any meeting of your creditors, enter into voluntary or compulsory liquidation, have a receiver, manager, administrator, or administrative receiver appointed in respect of your assets or undertakings or any part of them, any documents are filed with the court for the appointment of an administrator in respect of you, a notice of intention to appoint an administrator is given by you or any of your directors or by a qualifying floating charge holder (as defined in para. 14 of Schedule B1 of the Insolvency Act 1986), a resolution is passed or petition presented to any court for your winding-up or for the granting of an administration order in respect of you, or any proceedings are commenced relating to your insolvency or possible insolvency.

Intellectual property

  • We reserve all copyright and any other intellectual property rights which may subsist in any goods supplied in connection with the provision of the Services. We reserve the right to take any appropriate action to restrain or prevent the infringement of such intellectual property rights.

Liability and indemnity

  • Our liability under these Terms and Conditions, and in breach of statutory duty, and in tort or misrepresentation or otherwise, shall be limited as set out in this section.

  • The total amount of our liability is limited to the total amount of Fees payable by you under the Contract.

  • We are not liable (whether caused by our employees, agents or otherwise) in connection with our provision of the Services or the performance of any of our other obligations under these Terms and Conditions or the quotation for:

  • any indirect, special or consequential loss, damage, costs, or expenses or;

  • any loss of profits; loss of anticipated profits; loss of business; loss of data; loss of reputation or goodwill; business interruption; or, other third party claims; or

  • Any failure to perform any of our obligations if such delay or failure is due to any cause beyond our reasonable control; or

  • Any losses caused directly or indirectly by any failure or your breach in relation to your obligations; or

  • Any losses arising directly or indirectly from the choice of Services and how they will meet your requirements or your use of the Services or any goods supplied in connection with the Services.

  • You must indemnify us against all damages, costs, claims, and expenses suffered by us arising from any loss or damage to any equipment (including that belonging to third parties) caused by you or your agents or employees.

  • Nothing in these Terms and Conditions shall limit or exclude our liability for death or personal injury caused by our negligence, or for any fraudulent misrepresentation, or for any other matters for which it would be unlawful to exclude or limit liability.

Your obligations

  • You must obtain any permissions, consents, licenses, or otherwise that we need and must give us access to any and all relevant information, materials, properties and any other matters which we need to provide the Services.

  • If you do not comply with clause 10, we can terminate the Services.

  • We are not liable for any delay or failure to provide the Services if this is caused by your failure to comply with the provisions of this section (Your obligations).

Data Protection

  • When supplying the Services to the Customer, the Service Provider may gain access to and/or acquire the ability to transfer, store or process personal data of employees of the Customer.

  • The parties agree that where such processing of personal data takes place, save as to data required by law to be retained, the Customer shall be the ‘data controller and the Service Provider shall be the ‘data processor’ as defined in the General Data Protection Regulation (GDPR) as may be amended, extended and/or re-enacted from time to time. For data required by law to be retained, the Service Provider shall be a co-controller.

  • For the avoidance of doubt, ‘Personal Data, ‘Processing’, ‘Data Controller’, ‘Data Processor’ and ‘Data Subject’ shall have the same meaning as in the GDPR.

  • The Service Provider shall only Process Personal Data to the extent reasonably required to enable it to supply the Services as mentioned in these terms and conditions or as requested by and agreed with the Customer, shall not retain any Personal Data longer than necessary for the Processing and refrain from Processing any Personal Data for its own or for any third party’s purposes.

  • The Service Provider shall not disclose Personal Data to any third parties other than employees, directors, agents, sub-contractors or advisors on a strict ‘need-to-know’ basis and only under the same (or more extensive) conditions as set out in these terms and conditions or to the extent required by applicable legislation and/or regulations.

  • The Service Provider shall implement and maintain technical and organizational security measures as are required to protect Personal Data Processed by the Service Provider on behalf of the Customer.

  • Further information about the Service Provider’s approach to data protection is specified in its Data Protection Policy, which can be found The policy can be found on our website. For any inquiries or complaints regarding data privacy, you can email

Third Parties / Partner Sweepstakes

  • Any partner / Third Party sweepstakes being promoted by third parties (for example - sports clubs, pubs, businesses promoting to its members, customers and colleagues) must take all reasonable steps to not promote sweepstakes to any person on a gaming/gambling self exclusion list such as GAMSTOP.

Circumstances beyond a party’s control

  • Neither of us is liable for any failure or delay in performing our obligations where such failure or delay results from any cause that is beyond the reasonable control of that party. Such causes include, but are not limited to industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action, or any other event that is beyond the control of the party in question. If the delay continues for a period of 90 days, either of us may terminate or cancel the Services to be carried out under these Terms and Conditions.

Gambling Compliance

Internet gambling may be illegal in the jurisdiction in which you are located; if so, you are not authorized to use your payment card to complete this transaction, It's the cardholder's responsibility to know the laws concerning online gambling in the Cardholder's country; We prohibit the participation of website's services to individuals under a lawful age; It's recommended that the Cardholder retain a copy of Transaction records, website terms and conditions and specific game rules.

Law and jurisdiction

  • This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

Management of Accounts

  • Sweepstake Technologies Limited is required by its licence to inform the Account Holder about what happens to funds, which we hold on the account for them, and the extent to which funds are protected in the event of insolvency. Under the current Gambling Commission’s insolvency rating system your funds are not protected. For more information, please follow this link: gamblingcommission.gov.uk

    Customer funds are kept in accounts separate from our company accounts, but they would form part of the assets of the business in the event of insolvency. This meets the Gambling Commission's requirements for the segregation of customer funds at the level: not protected.

    3.3.4 A STL Account does not accrue interest. The Account Holder shall not treat STL as a financial institution.

    3.3.5 A STL Account is non-transferable. It is prohibited for players to sell, transfer or acquire accounts from or to other players. Funds cannot be transferred between STL accounts.

    3.3.6 An Account Holder shall not allow any other individual, including any minor, to use or reuse its STL Account, access and/or use any material or information from the Website/Mobile App, accept any Prize, or access and/or participate in the Services.